PEACE OF MIND

For Your Home Technology

Technology Support You Can Count On

Technology systems occasionally experience disruptions. We want to keep things simple and provide support if your systems experience any of these disruptions. From proactively monitoring and fixing your system remotely to enabling you to reset your own system easily, we have you covered.

Experience our Benefits

Remote Repair

Remote Repair

Your system will be accessed remotely and oftentimes repaired without a service call.

24/7 Support Coverage

24/7 Support Coverage

We’re available to communicate with you in whichever manner best fits your lifestyle.

App Control

App Control

You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

What can we monitor?

Whether most of your network connected devices are up and running. Health of many connected AV devices and light switches (availability may vary depending on manufacturer). Internet up/down state and average upload/download speeds.

What WE CAN’T monitor?

Quality of audio/video (a connected network media player may show as online but the audio or video may still be experiencing issues).

Different apps or services within connected network devices (i.e. Netflix not working or Pandora producing an error message within a functioning Apple TV or Sonos player).

Toasters, wicker baskets, toilets, major home appliances (yet), pets, kids, plant life or threats from zombies.

Choose your monthly subscription

Offering

Aftercare Member Support

Non-Member Support

Yearly Rate

$936/yr

+ 3 free months on initial contract

Free

Proactive Monitoring and Remote Repair

We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.

Reactive Remote Repair

Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.

24/7 Email, Text and Chat Support

We’re available to communicate with you in whichever manner best fits your lifestyle.

Communication/Support

Between 9am to 5pm Monday to Friday.

On-site Support

Hourly Rate 

24/7 Phone Support

Experience the convenience of a live answer by one of our knowledgeable technicians.

App Control

You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

Aftercare Member Support

$ 936/year + 3 free months on initial contract
  • Proactive Monitoring and Remote Repair


    We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
  • Reactive Remote Repair


    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
  • 24/7 Email, Text and Chat Support


    We’re available to communicate with you in whichever manner best fits your lifestyle.
  • 24/7 Phone Support


    Experience the convenience of a live answer by one of our knowledgeable technicians.

  • App Control


    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

Select This Plan

Non-Member Support

Free
  • Proactive Monitoring and Remote Repair


    We’ll proactively monitor your technology system and oftentimes troubleshoot potential issues before they arise.
  • Reactive Remote Repair


    Upon hearing from you, your system will be accessed remotely and oftentimes repaired without a service call.
  • Communication/Support


    Between 9am to 5pm Monday to Friday.

  • On-site Support
  • App Control


    You’ll get a mobile app enabling you to fix many of the common issues that technology systems experience.

Select This Plan

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Get started today, get in touch with us!

Get In Touch With Us

Ottawa, Ontario
613-618-3664
info@truenorthav.ca

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Here's The Real Magic

Control your whole environment from one location. Turn on the TV and speakers, adjust the blinds, or dim the lights with one remote. Have the lights come back on when you hit pause, or the audio mute while you’re talking with the intercom at the front door, the options are endless. Automate your home to fit your lifestyle!

LET'S GET STARTED

Light up your life!

Save time and money with automated lights that work to your schedule, even if you forget! Deter intruders with smart away lighting to make it appear as if someone is home!

I WANT SMART LIGHTS!

SMART VIDEO

Distribute your video sources (cable box, media streamer…) so that they can be watched on any, or all of your TVs at once!

I NEED THAT!

AUTOMATE YOUR MUSIC!

Wake up to your favorite energizing playlist every morning, or set the mood at a party, distributed audio activates your space without adding clutter!

MY LIFE NEEDS A SOUNDTRACK!

Automated Window Coverings

Keep your home energy efficient by setting timers for your blinds or curtains during the sunniest parts of the day. Glare from the window ruining your favourite TV show? Don’t get off the couch, just close the blinds with your phone!

GET SMART SHADES!
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